Wildix WS08POE Manual de usuario descargar pdf (Pagina 14)

W-TAPI is a software component compatible with all Wildix PBXs for TAPI integration.

W-TAPI application allows you to make and monitor the calls from different Windows

applications (Wildix TAPI) or webpages (Wildix Web API).

Wildix TAPI includes the basic call functions, such as dial,

answer, hang up and additional functionality, such as

hold, resume, transfer, conference

TAPI Integrations

Wildix TAPI

Characteristics:

• Multiline (to control multiple users)

• Functions in LAN and Internet environments

• Uses a single port 5060 UDP

• SIP protocol support

• TSP is compatible with TAPI 2.1 and TAPI 3.0

• Compatible with Windows XP and superior (32 and

64 bit)

Wildix Web API

Wildix Web API integrates with CRM, ERP software,

Fias/Fidelio solutions and Web applications. Javascript

Telephony API allows you to control the devices connected

to the corporate Wildix PBX.

Wildix Web API offers chat functionality and provides

the information on the presence status and activity of

the colleagues. Video calls are supported when used in

together with Zero Distance application.

Wildix Web API turns any web page into an Attendant

Console.

Wildix Web API is made with a simple JS file, server-side

programming is not required.

Wildix Web API features:

• place a call

• hang up

• answer a call

• put a call on hold and resume

• record a call

• perform blind and attended call transfers

• receive notifications

• monitor the active calls

• exchange chat messages with users

• receive users presence status information and

location (geolocation)

• set up and communicate your own status and

location

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Wildix WS08POE Manual de usuario Pagina 14

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